' Terms & Conditions – Audressy
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Returns & Exchanges

In addition to your rights under Australian Consumer Law, you may return our 'in stock' items within 14 days from receipt of the item (or attempted delivery) for exchange. Items must be returned in the condition you received them, and must be unworn, unwashed, or unaltered with all tags attached.

All ‘sample sale’ items and all made to order items cannot be returned for change of mind, incorrect colour selection or incorrect sizing. If you require an exchange for your return, payment for shipping of new exchange item will be billed to you. Bridesmaids Only will contact you with a quote for new shipping and payment can be made over the phone with a credit card.

 

Order times
The standard lead time for made to order items is 2-4 weeks. Many designers have rush options available which we will happily assist you with. We recommend an additional 1 weeks available prior to your wedding date to allow for shipping and alterations. 
Need it sooner? We do have a selection of in stock, express and rush items we can assist you with. Contact us for details! 

Colour Variations
Due to variations in photography and computers, colours may have a slight variation to on screen. Where possible, we will happily provide colour swatches upon request. 
We recommend where ordering all dresses of a bridal party together to ensure there is no variance in the dye lot of the fabric. 

Sizing
Prior to purchasing, we can help your bridal party with size guides, measuring tips and design information to assist in selecting the most appropriate size for your dresses. It is the customer's responsibility to check all sizing and to ensure measurements are taken accurately by each member of the bridal party to ensure accuracy. 
Need more information on sizing? Check out our 'FAQ' page for our designer's sizing charts, along with tips on how to accurately take measurements. 

Alterations
Most bridal parties require final alterations to dresses to ensure a perfect fit. This includes 'made to order' and 'custom made' items. We recommend discussing your requirements with a qualified tailor prior to ordering your dresses to ensure the perfect fit! 

Shipping
Items are shipped from our warehouse within 2 days of receiving your made to order or custom item. All items are sent via courier to ensure tracking and insurance. International orders may incur duties and taxes, depending on the country of arrival. These are the responsibility of the recipient to be paid upon entry.